Venues And Industries We Serve

Tuco is a fully customizable system tailored specifically to the needs of your venue and industry

medical clinics

EDUCATION INSTITUTIONS

pharmacies

Government services

hospitals

automobile services

restaurants &
eateries

curb side pick-up

Post office and
Postal services

imaging centers

physiotherapy &
chiropractor clinics

simple queue for any
queing purpose

The User Experience

Eliminate crowded waiting areas and long lines

Mobile Self-Registration

Fully mobile registration allows users to check into the queue from :

INSIDE the venue
by scanning a QR code

or

ANYWHERE
using the Tuco App

NFC Self-Registration

App Users can also use NFC
tapping of their phone to
register into the Queue.

1 tap and they’re
good to go!

Kiosk Self-Registration

Self-registration kiosk stations
allow users to check in regardless
of whether or not they have a
mobile device

Users with no mobile can register with their name and date of birth to receive a printed ticket

Ticket numbers are displayed
on a digital screen

Notifications

Mobile users with the Tuco app know exactly where they are in line inside the app. Notifications are sent as users get closer to their turn

Mobile user without athe Tuco app will have text message communications that also keeps them informed

Running Late? No Problem!

The system gives 2nd and 3rd chances for late users

The system gives 2nd and 3rd
chances
for late users

Users have text message history and in-app history page for proof of registration

Users have text message history
and in-app history page for proof of registration

The Agent Experience

Your agents are in full control of the queue and have the option to manage from a

DESKTOP

or

TABLET for increased mobility

Pick and choose which pieces of the system work best for you and your venue. Whether you use
our kiosk, tablet app, or a combination of management tools, we’re here to support your needs

DESKTOP

or

TABLET for increased mobility

Pick and choose which pieces of the system work best for you and your venue. Whether you use our kiosk, tablet app, or a combination of management tools, we’re here to support your needs

Allow multiple counters or
agents to manage the
same queue

or

Implement and manage
multiple different queues for a single location

Allow users to retain a spot in
several different queues
simultaneously

Mobile users can be in
5 different lines
simultaneously

Appointment System

Your own customized appointment system

Your own personalized
appointment URL with your logo and branding allowing users to
self-register from the website

Users can go to your
appointment website
URL directly or scan
its respective QR code
and be directed to it

Digitization Of Forms

Tuco’s form digitization process eliminates the need
for the transfer of physical forms and information

Our dynamic, modular system allows any form in any format to be added, modified, or deleted without any system updates for you or your users

Our dynamic, modular system allows any form in any format to be added, modified, or deleted without any system updates for you or your users

Algorithms allow questions to be answered in the most efficient and timely manner based on your users’ answers

Algorithms allow questions to be answered in the most efficient and timely manner based on your users’ answers

Multiple forms can be filled out
separately during one session

Your Own Digital Space And Marketplace

Digital Space
Sponsorships
Special offers
& promotions
Important
messages

This space keeps our system completely
free of charge for you, and provides you
with an additional channel of revenue
as the system grows

TUCO the turtle

One slot is occupied by Tuco
the Turtle, our own animated
mascot, whose story unfolds
for users with each visit.

Integration

Use Tuco as a completely
independent and separate system
that can be seamlessly integrated,
so you can keep using your current
processes simultaneously

Customize your process and add any features from
our system as an enhancement to your current system.
Tuco has already been integrated with several
mainstream EMRs and EHRs for ease of use. This
merging gives you the best of both worlds, generates
revenue, and enhances your services.

The best part:
The integration process is
simple and seamless

Use Tuco as a completely independent and separate system that can be seamlessly integrated, so you can keep using your current processes simultaneously
Customize your process and add any features from our system as an enhancement to your current system. Tuco has already been integrated with several mainstream EMRs and EHRs for ease of use. This merging gives you the best of both worlds, generates revenue, and enhances your services.

The best part:
The integration process is
simple and seamless

Accessibility

Tuco is designed with accessibility in mind

Artificial Intelligence technology makes it possible for visually impaired people to register through our system. We utilize 2-way word, sentence, and alert communication to make the in-person and virtual experience accessible.

Ticket numbers
displayed on digital
screens for people with
hearing difficulties

Wheelchair
compatible
tablet kiosks

Customizable light and
sound settings at kiosk
stations for persons with
hypersensitivity difficulties

Available in
30 different languages

Reporting
and Analytics

Anonymous complex internal analytics
and reports made available for you at
all times to improve your operational
efficiency and increase revenue

Privacy and Security

At Tuco, we uphold the highest standards of privacy and security both externally and internally.
We always go above and beyond the minimum requirements because we believe privacy and security are sacred and essential.

We are HIPPA certified
and compliant

No personal information will ever be shared with 3rd parties. We value our customers’ privacy, not 3rd party profit.

Multiple Layers of fortress encryption with the most up to date security

Any personal information entered by mobile users will completely disappear from the mobile app after each session

Installation

Free, easy, 20 minute
installations at your
location

Our system is set up and
pre-installed with 100%
guaranteed quality
assurance

Supplementary video
guide and user manual
booklet for reference

Full Support team ready
to answer any questions